We don’t believe you should have to wait to enjoy great sound. That’s why we use top fulfillment providers to make sure your order arrives as quickly as possible.
This checkout is secured with Stripe’s latest encryption technology. You’ll receive a purchase confirmation and tracking number immediately after your order is processed.
Our number one priority at Brio is providing excellent customer service. We take our audio quality seriously, but you come first. Reach out and we’ll solve any issue ASAP.
Curbing the production of plastic waste is one of humanity’s greatest challenges for the 21st century. Together we can keep more plastic out of the ocean and create a model for a truly circular economy.
I tell everyone I know about my new Brio SkyBorn earbuds. Finally there’s a way to reduce plastic pollution and look great doing it!
Music is a huge part of my daily routine, so I place a premium on performance & battery life. I guarantee you won’t be disappointed with Brio.
I used to exclusively buy Sennheiser or Klipsch, then I heard about Brio’s mission and decided to give them a try. The range and precision of the frequency response honestly blew me away.
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We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you can return it free-of-charge to BRIO for repair, replacement or refund. Damage due to wear and tear will be repaired at a reasonable charge.
How do I return my item(s)?
Is something wrong with your order? Contact our Customer Service team for an easy replacement. We’ll waive the shipping fee and provide you with a free shipping label to return your original order.
If its been over 30 days since you ordered and you’d like to ship it back, don’t worry! We offer a $5 flat rate return shipping label that includes tracking and insurance. This cost will be deducted from your refund or credit. If you provide a written description and pictures we’ll often waive the return shipping.